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[Editorial] Veterans’ health care: a call of duty

Last week saw the US Department of Veterans Affairs (VA) hit by yet another health-care scandal. On Sept 2, the VA’s Office of Inspector General (OIG) published its report reviewing alleged mismanagement at the Veterans Health Administration’s Health Eligibility Center. In response to a whistle-blower’s claims, it investigated whether the centre had more than 850 000 health-care applications in a pending status, whether more than 47 000 veterans had died while their applications were pending, whether 10 000 health records were purged or deleted, and whether thousands of unprocessed applications, spanning a 3-year period, were discovered in January, 2013.