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[Correspondence] Response to Offline: Is the NHS in crisis?

The accusation by Richard Horton in The Lancet (May 6, 2017, p 1783)1 that it is “intellectual delusion” to suggest the National Health Service (NHS) is in crisis is surprising considering that this conclusion has been reached by many commentators. Unlike Horton, we are front-line clinicians and see first-hand the human cost of a struggling service, which has been termed a “humanitarian crisis” by the Red Cross,2 and a “burning platform” by Sir Michael Richards of the Care Quality Commission.3