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[Perspectives] Could you wait a second?

“How can I help?” I asked the last patient of my morning clinic. Just the one extra patient that morning and I was looking forward to finishing on time for once. The smartly dressed woman in her 30s sat down and I hoped it would be a request for a contraceptive repeat. I don’t get a lot of those but it’s one of the few things that can actually fit in a regular appointment. It would make a welcome break from trying to manage patients with low health literacy living with complex multimorbidity in extreme social deprivation.