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[Perspectives] Now we’re talking: bringing a voice to digital medicine

Communication—respectful, honest, accurate, and individualised—is the cornerstone of effective health care. But such communication can be near impossible to receive in a location convenient for the individual, and even after travelling to a primary care visit it will typically last less than 5 min for half of the world’s population. Consequently, communication with health-care providers is too often relegated to sickness care in response to one consultation rather than to overall health management.