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Trial of the Primary Care Practice Improvement Tool: building organisational performance in Australian general practice and primary health care

As the cornerstone of health care, primary care should be effective, efficient and responsive to the needs of patients, families and communities.1 The Australian primary care system currently has significant opportunities to co-create approaches to quality improvement (QI) and practice redesign in ways that could fundamentally improve health care in Australia. To ensure these efforts are successful, there is a need to build and sustain the ability of primary care practices to engage in QI activities in a systematic, continuous and effective way.2 Primary Health Networks (PHNs) are a central component of the government’s primary health care reforms and have a number of roles in improving the quality of primary care. They will work closely with general practices and other primary care services in planning and supporting primary care teams to adopt QI initiatives, with the overall aim of improving care delivery and health outcomes.3,4

The Australian Commission on Safety and Quality in Health Care has recently developed a national set of practice-level indicators of safety and quality for primary health care. These indicators are designed for voluntary inclusion in QI strategies at the local practice or service level and are intended for local use by organisations and individuals providing primary…